How do real estate agents get more genuine Google reviews they can plan for?
The best moment for a review is handover of keys and property: buyers and landlords receive a high-quality card with two equal QR codes — one scan leads to your Google profile, the other directly to you. Happy clients review in seconds; criticism about viewings or communication reaches you privately before it goes public. No star filter, no review gating — and StarDesk shows you what works, without linking your Google account.
Benefits for your industry
- Property handover as touchpoint — card with the keys, in the folder or with the handover protocol
- Agents stay unburdened — one scan, no typing; no extra training for the team
- Complaints about viewings, reachability or transparency land in your private inbox first
- Safety Score™ prevents suspicious review spikes after closings or office relocations
FAQ
When should the team hand over the card?
At key and property handover — when the deal is closed and the client is already reaching for their phone. A neutral line like "We'd love your feedback" is enough; the card explains itself.
What happens if a client was unhappy with the process?
Both codes sit side by side as equals — an unhappy client can review publicly too. In practice, many choose the direct line instead: criticism lands in your private inbox and you respond personally — often before it becomes a public one-star review. That is not filtering; it is an additional offer to talk.
Does this fit sales, rentals and lettings?
Yes — the touchpoint is handover, not the transaction type. Whether a condo, rental flat or commercial property: once keys and protocol are handed over, the moment is right.
Can viewing prospects receive the card too?
Better after closing — then the opinion is grounded. After a viewing with no deal, the emotional bond is often missing. For long searches with multiple viewings, handing over the lease or purchase agreement works as a clear closing point.